Webinar – How to make customer care loved by customers and employees

In this information-packed webinar, we will tell you how we select and recruit colleagues for our "Customer Care" team at Slevomat and show you many practical examples of active and passive care.
We will reveal some personal tricks for team development and good psychohygiene. And yes, there will be fuckups too!

You will learn, among other things:

How we recruit and why we do assesment centers

  • How we train and engage new colleagues
  • What we do for a good atmosphere in the team
  • What is Wow and why we need it so much
  • How and why we are connected to the rest of the company

April 15, 2021, 1:00 p.m., free

Webinar recording

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