Bel Mare Resort

Thank you for sharing your opinion, Mr. Petr! We are glad that you appreciated the location and rooms of our resort. Thank you for your comments regarding the swimming pool. Our Resort is constantly developing and we are pleased to announce that we will soon open a new, larger aquapark that will provide even more water activities for guests of all ages. We hope that during your next visit you will have the opportunity to use the newly opened areas and discover even more facilities that we offer! See you in Międzyzdroje!
Mirella - Guest Relations Bel Mare & Aqua Resort

Thank you, David, for your feedback! We are glad you enjoyed your room with balcony and the surroundings of our resort. We understand your comments regarding the parking fee - we strive to provide our guests with secure parking spaces on the premises. By booking a parking space directly through our website, you are guaranteed the lowest price. We encourage you to visit our website regularly, where you will find current package deals and the latest promotions. Also on our Facebook page, we regularly post information about themed events and attractions at our resort, so feel free to follow us on a regular basis! We hope you'll be able to enjoy even more attractions on your next visit. See you in Międzyzdroje!
Mirella - Guest Relations Bel Mare & Aqua Resort

Thank you, Gabriela, for sharing your feedback and we are glad you enjoyed your stay, especially the activities for children and the wide choice of meals! We agree, our resort is ideal for families with children, which may affect the noisier atmosphere in the restaurant, especially at peak times. We want all children to be able to feel at ease in our Resort - like at home, and have fun from the morning meal to the evening dinner.
Regarding the cleaning issue - we offer a service every 4 nights as standard, but we understand very well that with family trips, needs can change. That is why our reception, open 24 hours a day, is always ready to help you organise an extra room service or take out the rubbish. We encourage you to report your needs on a regular basis!
We also encourage you to follow our Facebook profile, where we regularly post information about events and promotions. We look forward to seeing you again!
Mirella - Guest Relations Bel Mare & Aqua Resort

Thank you, Marcel, for sharing your opinion on your stay at our resort. We are glad that you generally rated our hotel as good and that you found everything you needed there.
We are sorry to hear about the long waiting time for check-in. We take your feedback very seriously, so on days when we have a lot of new guests visiting we run a second reception in the Bel Mare building where our receptionists are waiting to welcome you to our Resort.
Regarding cleaning, we offer a service every 4 nights as standard, but we understand that needs may vary, especially for families. We encourage you to report your needs to the reception, which is available 24/7, so that we can respond as soon as possible and ensure a comfortable stay.
We hope you will come to visit us again and enjoy all the amenities our resort has to offer! We encourage you to keep an eye on our Facebook profile, where we inform you of all our planned events and promotions!
See you in Międzyzdroje!
Mirella - Guest Relations Bel Mare & Aqua Resort

Thank you, Šárko, for your feedback! We are glad that you appreciated our gastronomic offer and attractions for children - we try to make sure that our youngest guests always have something special to do.
We are sorry to hear about the bed comfort issue - we will pass this information on to our team to check the situation and ensure the comfort of future guests. In terms of parking, we do our best to provide secure parking spaces on the premises and we take any comments to heart to improve our offering.
We also encourage you to follow our Facebook channels, where we post updates on promotions and events. We hope you will visit us again and make your next stay even more enjoyable!
See you in Międzyzdroje!
Mirella - Guest Relations Bel Mare & Aqua Resort

Dear Mr Ladislav,
We would like to thank you for your high rating and positive review of our hotel. We are pleased that you appreciated the cleanliness of the property, the quality of our buffet breakfasts and dinners and the friendliness of the staff. It is very important to us that our guests feel comfortable and are able to enjoy the many activities, especially families with children.
As for the water temperature in the pools, we keep it at 28 degrees Celsius, which is in line with generally accepted standards. However, we understand that perceptions can be subjective and vary according to individual preferences.
We also appreciate your comments regarding orientation in our complex. To make it easier to get around, we encourage you to use the maps available at reception and to contact our staff, who are always happy to help you find your way to the places you want.
We are already planning the grand opening of the new aquapark next year, which will certainly enhance your experience and provide even more attractions for guests of all ages. We invite you to follow our updates on our website and social media.
We hope you will visit us again. We look forward to seeing you at Bel Mare & Aqua Resort!
With best regards,
Mirella - Guest Relations Bel Mare & Aqua Resort

Thank you for sharing your detailed feedback on your stay! We are glad that you appreciated the comfort of your room, the variety of activities for children and the quality of the meals. We are committed to making our guests feel comfortable and, as you mentioned, the new aquapark, which will open in 2025, will significantly increase the opportunities for relaxation and fun at our resort.
Taking our guests' comments to heart, we have launched a third restaurant, the Garden, since the beginning of August. This has minimised queues and reduced waiting times to a minimum. We hope that you will be even more comfortable on your next visit.
We encourage you to visit us at different times of the year - Międzyzdroje is beautiful in summer, winter and autumn. We warmly invite you to visit us again, especially when the new aquapark is available!
Best regards,
Mirella - Guest Relations Bel Mare & Aqua Resort