ICAL

This article has been machine translated.

ICAL is a standard for exchanging calendar data that offers the possibility of connecting multiple channels. Thanks to the connection, reservations from all sales channels are synchronized and there is no risk of overbooking. Availability is therefore synchronized across all places where you sell your services (e.g. Slevomat, AirbnB, Booking.com and others).

Who should I contact to start a collaboration and how does it work?

If you already use the possibility of selling through Slevomat and at the same time on other channels that have the option of connecting via iCal, but you have not yet connected both products, please contact your Slevomat sales representative.

How is the connection made?

- Partner and channel (Slevomat) agree to cooperate and connect via Termino with ICAL enabled
- the partner switches on the "ICAL" option in the Termino system
- then maps the rooms in the Termin, for each room there are 2 fields for Import and Export URL
- in the "iCal import" field, the partner enters the iCal URL of the given room, which the partner obtains from another channel with which he wants to synchronize
- on the contrary, from the "iCal export" field, the partner copies the given URL to the room from Termina to the place from where he manages the room on his side (e.g. Google calendar, etc.)
- after entering all URLs for all rooms, the connection should be completed
- reservations that the partner has in Termin will be visible on other channels using ICAL, and it works the same way the other way around, when using ICAL we can see other people's reservations in Termin that the partner has created on other channels

Instructions for connecting calendars with Booking:

More URL links for importing rooms:

Unfortunately, as Slevomat, we do not allow you to insert multiple import links for an individual room in the Term, we can only insert one URL link.

There are, for example, services that can create one link from several iCal links, which can then be inserted into Termina.

Frequently asked questions:

1) The customer requests a cancellation of the reservation
Cancellations can only be made by Slevomat. Please direct the customer to our customer care (podpora@slevomat.cz, tel. 222 745 354) or send information about the voucher cancellation directly to the e‑mail rezervace@slevomat.cz. We will take care of everything. Please do not delete the reservation from the system under any circumstances. As soon as we cancel the voucher, you will receive an e‑mail with confirmation.

2) The customer wants to change the date of stay
If a customer contacts you and wants to change the date, you can immediately agree on a new date with them and change the date directly in the Termino system. The change should be automatically reflected in the partner interface within about 1.5 hours, and you can then check in the partner interface that everything was reflected correctly.

3) Customer wants to change room type
When a customer wants to change the room type, you make the change yourself in your Termino system.

4) What should I do if I receive an email about a new reservation/change/cancellation?
The email is just information for you and is sent as confirmation of the change that Slevomat has made to your system. If you want to be 100% sure, we recommend checking its implementation directly in your system.

5) What should I do if I want to add a new room type/room to the sale?
First, add the room/room type in your Slevomat Terminium, where you manage everything regarding ICAL in Slevomat – that is, you enter the URL for import and upload the URL for export on your side, from where you also manage rooms for other channels. Then, inform us about adding the room so that we can add the given room type to the event from our side as well.

ICAL

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