New features in the partner interface

This article has been machine translated.

On this page you will find a continuously updated list of news that we have prepared for you on Slevomat:

20. 7. 2026

🤖 New in the Partner Interface: chatbot 🤖

We have a new feature for you to make your work in your Partner Interface on Slevomat easier. Both in the interface and in the Partner Guide, from today you will see a new chatbot, which will be at your disposal right where you are.

Please be patient with your new partner at the beginning, as we are launching it in pilot mode for now. It won't excel right from the start, but thanks to your feedback and the data collected, it will manage it one day.

The chatbot will now be diligently learning, and during this time it may happen that some situations are not resolved ideally. And this is exactly where we will greatly appreciate your perspective. The more you use the tool, the faster we can fine-tune it to your satisfaction.

Whether you encounter a hitch with the chatbot or it pleasantly surprises you, let us know. Every one of your insights is worth gold.

26. 5. 2025

Easier access to the Partner Interface

You will now find a link to your Partner Interface directly in the top bar next to the "Favorites" button. Just log in with the email address you use to access the Partner Interface.

31. 1. 2025

New "checkbox" when signing actions in the Goods category

Due to newly adopted legal regulations concerning, among other things, product safety and consumer protection, when signing actions in the Goods category, you will now see a "checkbox" that must also be confirmed and agreed to start the action. The text of the "checkbox" should contain all the necessary information.

29. 1. 2025

Possibility of additional payment when changing a reservation for customers

This new feature applies only to actions in the Travel category, where the option of online reservation from open vouchers is activated.

Here we now newly offer customers with a previously purchased voucher the option to pay extra directly through Slevomat for a longer stay or a better date (e.g., weekend). In such a case, the information about the customer's additional payment will be entered into all necessary documents and notifications, so you have a sufficient overview of everything. You will find information about the additional payment in the Paid Orders export, in the VAT Overview, or even in email notifications about reservation changes.

If you have granted us power of attorney to issue documents for customers, a document will be automatically generated for the additional payment, similar to a regular order payment. You will then find it as usual in your Partner Interface.

After redemption, the voucher will be settled in the standard way.

We believe that this new feature will bring higher customer satisfaction and, of course, also increase sales and revenue.

3. 12. 2024

Filtering settlements and bulk download of commission invoices

We have newly added the option to filter Settlements by actions and periods in the Partner Interface in the Settlements section (Action Settlements).

After filtering, you can also bulk download all commission invoices that have been issued here. So it is no longer necessary to download them individually or for each period separately.

29. 10. 2024

New language versions

The option of automatic article translations into other languages has now been implemented in the Partner Guide. Specifically, these are Italian, Slovenian, Ukrainian, and Russian.

2. 9. 2024

Adjustments in the "Paid Orders" export

In the "Paid Orders" export, you will now find several adjustments that we believe will contribute to greater clarity and make your further work with the export easier.

The columns "Cancelled" and "Quantity", which had lost their functionality, have been removed. Furthermore, surcharges for children are now displayed in the cell as a single number, which should make further work with this data easier.

The last and most visible change at first glance is the breakdown of the VAT Base by individual rates.

8. 7. 2024

Better email notifications for orders with reservation deposits

Now, in the email notifications you receive when a new stay reservation is created, you will find information that the order was paid with a reservation deposit. In addition, you will now receive a notification after the additional payment for the given order is paid. If it is not paid, you will be informed about the settlement of the forfeited reservation deposit.

All information regarding reservation deposits can be found Error: The supplied content is not in Czech language..

24. 6. 2024

Simple interface – better accessibility

The Simple interface for voucher redemption can now be displayed even if you are logged into Slevomat on the device, for example, with a private email that is not among the users who have access to your Partner Interface.

Previously, it was necessary to log out of such an account first, and only then was it possible to display the Simple interface as an unlogged user.

11. 6. 2024

Time of voucher payment in the redeemed vouchers overview

You will now find in the Redeemed Vouchers Overview the information about the exact time the given voucher was paid.

30. 5. 2024

News in the Paid Orders export in travel

In the Paid Orders export, a column W- meals is now generated.

Partners who have the reservation deposits feature activated will now newly find information about the payment type in the column "C"- payment type. Likewise, color differentiation has been added for orders with a reservation deposit for greater clarity. Yellow indicates those where only the reservation deposit is paid, and green those where the additional payment is also paid.

12. 2. 2024

Sorting reservations by order payment date

In the partner interface in the Reservations section, it is now possible to sort reservations also by the order payment date.

25. 1. 2024

Adding export of sent payments and text adjustments

In the Partner Interface, you can now obtain an export of payments sent to your account as part of the settlement of the given action. You can find this export in the Settlements section → Action Payments Overview.

Furthermore, you can also find this export in the detail of each action.

There has also been a change in the name of the export "Individual Payments", which is now called "Paid Orders" (see the first image). Its content remains the same.

17. 1. 2024

Adjustments to requests for documents

Requests for documents from customers can now be filtered by various criteria in the Partner Interface.

You can also quickly find out whether a reservation has already been created for the given order using the "Reservation" label, which you will find next to the customer's name. If a reservation is created, the label is there. You can also click on it and immediately view the reservation in the Interface. Conversely, for the given reservation, you can quickly return to the document request via the label. If the "Reservation" label is not present in the request, then no reservation has been created.

24. 11. 2022

Notifications in the partner interface

Now in the Partner Interface, you will see numerical notifications in individual sections, which will alert you to new settlements, document requests, customer reviews, or questions about an offer.

You can see red notifications here, which will be displayed until you perform the desired action, or yellow ones, which will disappear on their own after viewing the given news.

10. 11. 2022

Change of filter for reservations

We have redesigned the filter for reservations in the partner interface. Now you can sort reservations not only on desktop but also on mobile from newest to oldest.

Display for computers

Display for mobile phones

7. 11. 2022

Tax document directly with the voucher

For our partners who have signed a power of attorney with us to issue documents for customers, we have prepared another improvement. You will now also find the issued document for the order in the list of redeemed vouchers in the Vouchers section of the Partner Interface.

24. 10. 2022

Change in displaying establishments for an action

In the detail of individual actions in the "Redemption Locations" section, we have changed the way individual establishments are displayed. We believe the new way will be clearer for you.

24. 10. 2022

Info about Termino directly in the actions overview – Local

Here is another improvement for partners who have a local action connected to Termino.

In the partner interface, we now display information about the connection directly in the actions overview.

21. 10. 2022

Adjustment of column names in the reservations export

We have adjusted the column names with guest contacts in the reservations export. For greater clarity, it is now stated that these are details about the guest for whom the reservation is made. We have thus replaced the designation "customer". We want to avoid misunderstandings that could be caused by a different buyer and the person who comes for the stay.

10. 10. 2022

Click-through to the issued document for the given order

Here is another improvement for partners who have signed a power of attorney with us to issue documents.

Previously, in the Partner Interface in the Reservations section, a label was displayed next to the customer's name indicating a document already issued via power of attorney. We have now adjusted this label so that by clicking on it, these documents will be displayed immediately and you do not have to search for them.

To click through, you must have sufficient permissions set in the partner interface (access to the Reservations and Settlements sections). Otherwise, the click-through will not be offered and the label will be displayed as before.

7. 10. 2022

Filter by order number

For partners with a signed power of attorney for issuing documents, we have newly implemented a filter by order number in the partner interface in the Settlements – Documents and Advance Invoices section, for better searching.

22. 9. 2022

Translation of notes in reservations

We have now added the option to translate customer notes in individual reservations.

We hope you will find it useful!

14. 9. 2022

Extension of the Individual Payments Overview

We have added columns to the Individual Payments Overview that you can already find in the Redeemed Vouchers Overview:

  • Commission with VAT
  • Commission without VAT
  • Amount paid to the partner

A completely new column is Voucher Settlement Date.

In case of voucher cancellation, these 4 columns remain empty.

10. 8. 2022

Automatic translation for Customer Questions and Reviews

In the partner interface, for partners who do not have Czech set as the communication language in the Partner Profile, a new feature has been added: automatic translation for Customer Questions and Reviews into the selected language.

In addition, you can reply in your native language and we will translate everything back into Czech for you. 

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